Note: Don’t do anything if the weather is bad and not getting satellite signals then wait for clear weather.

Tata Play first-time installation settings –

To fix the first-time installation settings in Tata Play DTH, then you can follow these general steps:
  • Ensure that the set-top box is properly connected to the TV and the dish antenna.
  • Check that all the cables are securely connected and not damaged.
  • Try a different HDMI or AV cable.
  • Check that your set-top box is not in Demo or Hotel mode.
  • Verify that the dish antenna is properly aligned and has a clear line of sight to the satellite.
  • Now Turn on your TV and Tata Sky set-top box.
  • Press the “Home” or “Menu” button on your Tata Sky remote.
  • Navigate to the “Settings” or “Installation” option using the arrow keys on the remote.
  • Select “First Time Installation” or “Initial Setup” from the menu.
Follow the on-screen instructions to set up your Tata Play DTH, which may include language selection, satellite signal setup, channel scanning, and other necessary configurations. You can also fix using the –
  • Select the master reset option from the main menu and restart your set-top box. Without changing any LNB parameters select the option Satellite GSAT-12. now restart the box using the master reset or factory reset option.
  • or Select English language first then press 6 the select button continuously.
  • If you have a connection in the multi-story building then you can choose Super LNB, otherwise, you can go ahead with Universal LNB.
  • If you have still the same issue then
  • Check for incorrectly connected F-type connectors on the LNB and at the back of the decoder.
  • Align your LNB correctly at a skew angle about the polarity of the signal, your local position, and the selected satellite.
  • Align your satellite dish properly by adjusting the horizontal and elevation angles.
  • Replace a faulty LNB
  • If your satellite dish is mounted where there are obstructions of the signal such as trees and buildings, then move it to a better place. You can check more details here.
If you have completed the first installation settings yourself then you can check further Tata Play settings here. Note: If you have checked all the instructions, and not getting signals, now the last option is contact to Tata Play customer care or the nearest DTH dealer. This information was only for education or information purposes.

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