Waves PB TV OTT is not working on your Smart TV, and showing the error message “Your device is rooted“. It means your Smart device is made with the AOSP android version, which is not certified. Then you can solve your issue by troubleshooting below.
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What to do?
Ensure that your Smart TV box is indeed rooted. If it’s not rooted, the error message might be a false positive. You can try to re-install Waves PB OTT.
Unroot your device (if rooted)
If your device is rooted, try unrooting it. You can use an unrooting app or follow a manual unrooting process. Please note that unrooting may erase some data, so back up your important files before proceeding.
Use a rooting hiding app
The error message “Your device is rooted” typically indicates that the OTT application has detected that your Android TV box has been rooted, which can potentially compromise the security and integrity of the app.
To resolve this issue, you have a few options –
Option 1: Unroot your Android TV box
If you had rooted your device to install custom ROMs or gain superuser access, you could try unrooting it to see if that resolves the issue. Please note that unrooting may erase some data, so back up your important files before proceeding.
Option 2: Use a rooting hiding app
There are several apps available that can hide the rooting status of your device. Some popular options include –
- Magisk Hide
- Root Cloak
- Hide Root
Please be aware that these apps may not work for all OTT applications, and some apps might still detect the rooting status.
Option 3: Install a virtual Android OS on your TV box
You can install a virtual Android OS on your TV box, which will create a separate, non-rooted environment for running apps. But this option will not work for Waves PB OTT. This error is already mentioned “You cannot run device on emulator or rooted device.
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If none of the above options work, contact your TV manufacturer to get updated with the latest software and security patches.
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